Downloads and Guides: Advanced Instructions for VPN on Windows

File System Paths

The path, or unique location of, the Cisco AnyConnect VPN file system.

Directory Paths for Operating Systems

Operating System Directory Path
Windows 7, 8, and 10 C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\
MAC OS X „Users„username„.anyconnect
Linux „home„username„.anyconnect

File and Description

File Description
OITCentralVPN.xml AnyConnect Client profile. This file specifies the
features and attribute values configured for a
particular user type.

Command Line Access

Command Line Interface (CLI) is a mechanism for interacting with a computer operating system or software by typing commands to perform specific tasks. To get into the Windows CLI do the following:

  1. From Windows, press the Windows Key or the Start button.
  2. Type CMD in the search bar.
  3. Choose Command Prompt.

The command line interface (CLI) is available from a shell window. With the executable in the path, execute the client. The CLI has a command parser that will aid you in connecting, disconnecting, gathering statistics, etc. The CLI mode is not the preferred interface, but it is functional. The GUI interface is preferred. To run Cisco AnyConnect from CLI do the following:

  1. Change the directory by typing CD C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client.
  2. Execute the client by typing vpncli.exe connect
  3. You will see a numbered list of groups. The groups correspond to the departmental VPN groups. Enter the number that corresponds to your desired group. In most cases, AnyConnect-UofMvpn will be the correct group.
  4. The default username is in square braces [ ]. If correct, just press Return. If not, enter the correct information and press Return.
  5. Complete these fields:
    • Group: [AnyConnect-UofMvpn] OR [# of group presented above]
    • Username: Your Internet ID
    • Password: Your Internet Password
  6. Press Return.
  7. When connected, you should see a >> state: Connected notice.
    • If you cannot connect you will see >>Login Failed and will be presented with the group selection prompt again.

Troubleshooting and Session Logs

Export information from the Cisco AnyConnect VPN client to help locate and isolate a connection problem.

Troubleshooting Logs

  1. From the taskbar at the bottom of your screen, click the Hidden icons icon. Right click the AnyConnect VPN icon, then click on the Advanced Window cog icon.
    anyconnect is displayed, advanced window is highlighted

    anyconnect statistics screen is displayed
  2. The Cisco AnyConnect VPN Client window will open to the Statistics tab.
  3. Several buttons with individual panes will be displayed.
  4. To Export stats click the Export Stats button.

Session Logs

Session logs are available using standard Windows utilities.

  1. Click on the the Windows Start menu.
  2. Select the Control Panel.
  3. Select Administrative Tools.
  4. Select Event Viewer.
  5. Select Applications and Services Logs.
  6. Select Cisco AnyConnect VPN Client.

The relevant sources will be vpnagent and vpnui.

Additional Information

For additional assistance troubleshooting or connecting, contact Technology Help