Disable Pop-up Blockers OR add a Trusted Site

Many UMN web services and applications require your web browser's pop-up blocker to either be disabled or configured to allow umn.edu sites as an exception. 

  • Parent/Guest Access Users: You will also need to allow [*.]quikpayasp.com as an exception.

This article will walk you through managing pop-blockers for your web browser. 

Google Chrome

Accepting a blocked pop-up

When Chrome blocks a pop-up, a small icon with a red X appears in the upper-right corner next to the Favorite star.

  1. Click on the small icon with the red X
  2. Choose the link shown to proceed anyway
    • You can also select Always allow pop-ups and redirects from [URL] then click Done to always allow pop-ups from that site. 
      Pop-up blocked dialog box in Chrome. The URL for the blocked pop-up is highlighted. The Always allow pop-ups from this page radio button is selected.

Disabling pop-up blocker or adding an exception

  1. Click the More menu button  in the top right-hand corner
  2. Select Settings
  3. Open the Privacy and Security tab from the left-hand menu
  4. Then choose Site Settings
  5. Scroll down to the bottom of the screen and open Pop-ups and Redirects, then choose one of the following options:
    • Toggle the switch from Blocked (recommended) to Allowed in order to disable pop-up blockingGoogle Pop-ups and Redirects Menu: Switch is moved from Blocked (recommended) to Allowed.
    • Click Add below Allow to add a trusted site
      1. Type [*.]umn.edu
        • Parent/Guest Access Users: Click Add again to add a second site, this time typing [*.]quikpayasp.com
      2. Choose Done
If the above does not work for Chrome, attempt to add the trusted site. 
  1. Click the More menu button  in the top right-hand corner
  2. Select Settings
  3. Scroll all the way to the bottom, and open the Advanced menu
  4. Scroll down to the System section and choose Open your computer's proxy settings
    • If on a Windows device, follow the instructions to add a trusted site in Internet Explorer (on this page).
    • If on a Mac, type [*.]umn.edu in the text box near the bottom of the screen. 
      • Parent/Guest Access Users: Add [*.]quikpayasp.com after [*.]umn.edu
      • Separate each entry with a comma

Additionally, Block or allow pop-ups in Chrome from Google Chrome Help for mobile instructions.

Mozilla Firefox

Accepting a blocked pop-up

In Firefox, a ribbon will appear toward the top of the browser window to indicate a pop-up has been blocked. 

  1. Select Options
  2. Choose Show [URL] to proceed anyway
    • You can also select Allow pop-ups for [URL] to always allow pop-ups from that site

Pop-up Blocked ribbon in Firefox window. The Options button and Always allow pop-ups radio button is selected. Show [URL] is highlighted.

Disabling pop-up blocker or adding an exception

  1. Click the Firefox menu in the upper-right corner menu button
  2. Select Options 
    • Note: Older versions of Firefox may say Preferences instead
  3. Open the Privacy and Security tab from the left-hand menu
  4. Scroll down to the Permissions heading
    • Allow pop-ups in Firefox
      • Uncheck Block pop-up windows
    • Add trusted site in Firefox
      1. Click Exceptions
      2. Type [*.]umn.edu
      3. Select Allow to add site to Allowed Sites
        • Parent/Guest Access Users:
          1. Type [*.]quikpayasp.com
          2. Click Allow again
      4. Choose Save Changes

For instructions on Firefox's mobile app, please visit How to Block Pop-ups in Firefox. 

Additionally, Pop-up blocker settings, exceptions and troubleshooting from Mozilla Support. 

Safari

Accepting a blocked pop-up

In Safari, the Location bar will flash a pop-up blocked error. A small window icon next to the refresh button indicates the pop-up has been blocked. 

  • To view the pop-up select the small window icon to the left of the refresh button
    Safari location bar says "Pop-up window blocked." Window icon highlighted.

Disabling pop-up blocker or adding an exception

  1. Click the Safari menu button (top left of screen next to the Apple logo)
  2. Select Preferences
  3. Choose the Websites tab
  4. Open Pop-up Windows from the left-hand menu
    • Allow pop-ups in Safari
      • Change the drop-down menu in the bottom right corner to Allow
    • Add trusted sites in Safari
      1. Make sure the site you want to add is currently open in Safari . The box will have the URL of the site you have open.
      2. Select the drop-down menu to the right of that website and choose Allow to allow pop-ups only at this site
        • Note: You can also choose to only Block pop-ups, or Block and Notify for pop-ups from this site

For instructions on Safari's mobile app, visit How to Turn Off the Pop-Up Blocker in Safari for iPhone & iPad

Refer to About Pop-Up Ads and Windows in Safari for Apple's guide.

Internet Explorer

Accepting a blocked pop-up

In Internet Explorer, a banner appears along the bottom of the screen when a pop-up has been blocked. 

  • Choose Allow once to proceed anyway
    • You can also select Options for This Site; then Always Allow to always allow pop-ups from that site

Disabling pop-up blocker or adding an exception

  1. Click the Tools button Tools (top right of the browser window)
  2. Select Internet options
    • Allow pop-ups in Internet Explorer
      1. Click the Privacy tab
      2. Uncheck Turn on Pop-up Blocker
      3. Choose OK
    • Add trusted site in Internet Explorer
      1. Select the Security tab
      2. Choose Trusted sites under Select a zone to view or change security settings
      3. Click Sites
      4. Type [*.]umn.edu
      5. Click Add
        • Parent/Guest Access Users:
          1. Type [*.]quikpayasp.com
          2. Click Add again

Additionally, refer to Change security and privacy settings for Internet Explorer 11 from Microsoft. 

Microsoft Edge (Windows 10)

Note: Edge doesn't have a Trusted Sites setting at this time.

Accepting a blocked pop-up

In Edge, a banner appears along the bottom of the screen when a pop-up has been blocked. 

  • Choose Allow once to proceed anyway
    • You can also select Always Allow to always allow pop-ups from that site

Disabling pop-up blocker

  1. Click the More button
  2. Select Settings
  3. Open the Privacy and Security tab from the left-hand menu
  4. Scroll down to the Security section
  5. Switch Block pop-ups to Off

For instructions on Edge's mobile app, visit How to Disable the Pop Up Blocker in Edge. Please note that these instructions will work for both iOS and Android. 

Additionally, refer to Block pop-ups in Microsoft Edge from Microsoft. 

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