This article details how add and update contacts in Clearspan Communicator. Clearspan Communicator is the application used for accessing the VOIP (Voice Over IP) softphone system.
After creating a contact, to call your contact you can double click on the number in Contacts and your communicator will automatically dial the line.
Note: VoIP callers should be aware of certain restrictions to 911 calls. Visit z.umn.edu/voip911 for more information
Table of Contents
Creating a New Contact
- Click the Contacts button in the left navigation menu.
- Click the Create new contacts and groups button in the upper right.
- Enter your new contact's information and number and click Save.
- Your new contact will now display in the Contacts section on the left navigation menu. There should now be a heading called My Contacts that lists out your contacts.
Adding a Contact from Call History
- Click the Call History button in the left navigation menu.
- Right click on the name/number of the person you want to add as a contact. This opens a drop-down.
- Select Add to Contacts from the drop-down.
Updating a Contact
- Click the Contacts button in the left navigation menu.
- Hover over the name and click on the Info button . This opens expanded options for the contact.
- Click the Edit button.
- Make your changes and click Save.