In-Person Help
header image gradient

Contact Us

Get technical support from our service desk staff, or make an appointment with our consultants for more in-depth help.

Service Desk

The Technology Help service desk is your first point of contact when you need technical support for campus information technology services such as:

  • University Internet accounts and passwords
  • Campus network, Internet, and telephone connections
  • E-mail, Moodle, and other system-wide applications
  • software licenses
  • PC and Mac problems

For more in-depth help, we can refer you to specialists.

Walk-in Services

University-funded, no-charge services at our walk=in locations include:

  • Assess hardware and software issues
  • Consult on virus removal and password changes
  • Configure and support Email applications
  • Configure mobile device email
  • Troubleshoot ResNet connection problems
  • Support system-wide applications (e.g., Moodle)
  • Install VPN
  • Configure and troubleshoot WiFi network

Blegen Hall 90

269 19th Avenue S
Minneapolis, MN 55455

(612) 301-4357

four people working in Blegen 90 Technology Help walk-in location

Summer 2016 Hours
May 16, 2016 - August 22, 2016
DaysHours
SundayClosed
Monday–Thursday8 a.m. - 5 p.m.
Friday8 a.m. - 5 p.m.
SaturdayClosed
HolidaysClosed Monday, May 30 and Monday, July 4

See Map for Blegen Hall

Coffman Memorial Union 101

300 Washington Ave S.E.
Minneapolis, MN 55455
(612) 301-4357

students in Coffman Memorial Union Technology Help walk-in location

Summer 2016 Hours
May 16, 2016 - August 22, 2016
DaysHours
SundayClosed
Monday–Thursday8 a.m. - 5 p.m.
Friday8 a.m. - 5 p.m.
SaturdayClosed
HolidaysClosed Monday, May 30 and Monday, July 4

See Map for Coffman Memorial Union

St. Paul Student Center 4

2017 Buford Ave
St. Paul, MN 55108

public computer labs

Summer 2016 Hours
May 16, 2016 - August 22, 2016
DaysHours
SundayClosed
Monday–Thursday8 a.m. - 5 p.m.
Friday8 a.m. - 5 p.m.
SaturdayClosed
HolidaysClosed Monday, May 30 and Monday, July 4

See Map for St. Paul Student Center

Consultations

  • Consult

    Hours vary

Need more than technical support? We also offer consultation services. Our service desk staff can refer you or you can request these services directly.

Academic Technology Support Services

Instructors, get help designing and creating your online content.

Information Security Consulting

If you have questions about who is responsible for your data, its security level, and applying information security standards, email infosecurity@umn.edu.

Moodle Tutoring for Instructors

Instructors, get help creating your Moodle course site from a tutor.

Storage Services for the University Community

If you need to store research, protected, or other types of specialized data, our storage team can help you identify and choose from University and vendor options.

Video Event Onsite Support

Faculty and staff, get help hosting webcasts of meeting and events.