Services for Students

Before and when you first arrive on campus, see the Getting Started Guide to learn about technology resources required on campus, including Internet and email accounts, and antivirus software. Then start using the services below.

  • Technology Help & Support
    • Computer Accommodations Program (CAP)

      The Computer Accommodations Program (CAP) ensures access to information and information technology for students, faculty, staff, and visitors with disabilities.

    • Computer Service and Repair

      Carry-in computer consultation and support services are designed to help you quickly diagnose computer problems.

    • Technology Help

      Technology Help is your first point of contact for computer, Internet, and campus telephone support.

    • Technology Training

      Face-to-face technology training is available at no charge. Visit our site to access a catalog of course listings and to enroll.

    • Online Training

      Online training courses are available at no charge for all skill levels, including courses on software (Adobe, Apple, HTML, SPSS, Photoshop, Excel, PowerPoint), technologies (3D animation, audio, photography), design, and business topics through lynda.com. An iPhone/iPad app also is available.

    • System Status

      If a technology service, such as email, is not working properly, check the status website for notices about a service’s operational status.

  • Internet Connections
    • Internet Accounts and Passwords

      Activate your accounts; set account preferences; set, change, and reset passwords.

    • Residence Hall Network

      The ResNet website provides information about technology services in the residence halls including telephone, Internet, and cable TV service.

    • Virtual Private Network (VPN)

      VPN enables secure connections from wireless and remote networks. You can install client versions of this software on your personal computer and mobile devices.

    • WIFI Network

      The University’s wireless network provides you and campus guests with wireless Internet access on the Twin Cities campus.

  • IT Policies & Safe Computing
    • IT Policies

      All students are required to comply with the University of Minnesota policy on Acceptable Use of Information Technology Resources.

    • Safe Computing

      The University provides resources to keep your computers and data safe, such as antivirus software available at no charge, tools to clean up spyware, and instructions on how to secure a personal computer before it becomes infected.

  • Learning Tools & Resources
    • Computer Labs

      Computer labs are conveniently located across the Twin Cities campus. Labs feature state-of-the-art computer hardware and fast network connections. Scanning, printing, and other services are available.

    • Graduation Planner

      Students are encouraged to use this web-based interactive tool to help manage the degree planning process.

    • One Stop

      The One Stop website provides links to registration, degree planning, finances, calendars, grades and transcripts, and other campus resources.

    • Online File Storage and Sharing

      NetFiles online file storage provides each student 5GB of storage through an easy-to-use web interface. With Google Drive, you can create and share word processing documents, spreadsheets, and presentations online, and collaborate with others on group projects in real-time.

    • Online Learning (Moodle)

      Moodle is an online learning system you can access via a computer and mobile devices. Instructors can create course websites with text, videos, images, and activities that enable collaboration and group participation. Students can upload assignments and check grades.

  • Research Tools & Resources
    • Surveys (Qualtrics)

      Qualtrics is the University's online survey tool. It enables faculty, staff, and active students to conduct online surveys for research, assessment, and administrative purposes.

    • Research Sources

      Find sources for research papers and projects on the University Libraries home page. Click on the "Ask a Librarian" tab for 24x7 guidance.

    • Web Portal (myU)

      The myU portal provides access to an integrated set of academic tools to support student learning, including Moodle (online learning system), and myLibrary.

  • Communication Tools
    • Email

      Email is the official means of communication at the University of Minnesota. Every student is provided an email account. 

    • In addition to your UMN email, Google Apps provides additional tools to communicate, collaborate, share, and store. Learn more about:

    • Mobile Devices

      Set up and configure your mobile device to access your University email.

    • Public Directory

      Find student, faculty, and staff contact information online or by telephone (612) 625-5000.

  • Technology Products