Services for Students
Before and when you first arrive on campus, see the Getting Started Guide to learn about technology resources required on campus, including Internet and email accounts, and securing your computer. Then start using the services below.
- Technology Help & Support
The Computer Accommodations Program (CAP) ensures access to information and information technology for students, faculty, staff, and visitors with disabilities.
Technology Help is your first point of contact for computer, Internet, and campus telephone support.
Face-to-face technology training is available at no charge. Visit our site to access a catalog of course listings and to enroll.
Online training courses are available at no charge for all skill levels, including courses on software (Adobe, Apple, HTML, SPSS, Photoshop, Excel, PowerPoint), technologies (3D animation, audio, photography), design, and business topics through lynda.com. An iPhone/iPad app also is available.
If a technology service, such as email, is not working properly, check the status website for notices about a service’s operational status.
- Internet Connections
Activate your accounts; set account preferences; set, change, and reset passwords.
The ResNet website provides information about technology services in the residence halls including telephone, Internet, and cable TV service.
VPN enables secure connections from wireless and remote networks. You can install client versions of this software on your personal computer and mobile devices.
The University’s wireless network provides you and campus guests with wireless Internet access on the Twin Cities campus.
- IT Policies & Safe Computing
All students are required to comply with the University of Minnesota policy on Acceptable Use of Information Technology Resources.
The University provides resources to keep your computers and data safe, such as antivirus software available at no charge, tools to clean up spyware, and instructions on how to secure a personal computer before it becomes infected.
- Learning Tools & Resources
Computer labs are conveniently located across the Twin Cities campus. Labs feature state-of-the-art computer hardware and fast network connections. Scanning, printing, and other services are available.
Students are encouraged to use this web-based interactive tool to help manage the degree planning process.
The One Stop website provides links to registration, degree planning, finances, calendars, grades and transcripts, and other campus resources.
NetFiles online file storage provides each student 5GB of storage through an easy-to-use web interface. With Google Drive, you can create and share word processing documents, spreadsheets, and presentations online, and collaborate with others on group projects in real-time.
Moodle is an online learning system you can access via a computer and mobile devices. Instructors can create course websites with text, videos, images, and activities that enable collaboration and group participation. Students can upload assignments and check grades.
- Research Tools & Resources
Qualtrics is the University's online survey tool. It enables faculty, staff, and active students to conduct online surveys for research, assessment, and administrative purposes.
Find sources for research papers and projects on the University Libraries home page. Click on the "Ask a Librarian" tab for 24x7 guidance.
The myU portal provides access to an integrated set of academic tools to support student learning, including Moodle (online learning system), and myLibrary.
- Communication Tools
Email is the official means of communication at the University of Minnesota. Every student is provided an email account.
In addition to your UMN email, Google Apps provides additional tools to communicate, collaborate, share, and store. Learn more about:
Set up and configure your mobile device to access your University email.
- Hardware & Software Purchasing
Students can receive discounts on a variety of technology products.