Jadu Connect: Define Emails (Workbook)

Use emails from Jadu Connect to alert users of dates or to send reminders.

Note: Emails in Jadu Connect are not as customizable as those in Jadu Central.

Jadu Connect emails are templates that are used in conjunction with a rule. Use Jadu Connect emails to:

  • Remind users of an outstanding approval. For example:
    • Subject: Reminder: Case ### Is Awaiting Your Approval
    • Body: Case ### is still awaiting approval. Please click the link to review and approve.
  • Notify a user of an auto-cancellation of the case. For example:
    • Subject: Case ### has been Cancelled
    • Body: Case ### has been automatically canceled due to inactivity.

Note: If the email contains a reminder to submit an Jadu Central form, be sure to include the URL to the Jadu Central form.

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