Content editing is the second step in the content drafting and editing process. In this step, the content editor, who is typically the DCC Lead or other DCC team member, will review the content to ensure that it is well-organized and clear.
Reviewing Content Editing Criteria
Use Suggesting and Comment to make suggestions for revision to ensure the content meets the following criteria:
- Content is appropriately organized and chunked with headings, lists, and steps.
- Ordered or unordered lists are used where possible.
- All steps begin with action verbs.
- All items in a list are parallel in structure.
- Word choice matches the needs of the intended audience.
- Acronyms are defined on first use.
- Plain language is used and jargon is avoided where possible.
- Sentences are in active voice.
- Hyperlinks are informative and descriptive.
- The goal of the message is clear.
- If there is action required, the call-to-action is clearly stated and any resources are linked.
- Awareness-focused messages are clear and describe what is happening.
Finishing Content Editing
Once the content editor has completed their edit, they should communicate with the SME that their revisions are ready for approval.
- The SME should accept all edits that enhance the quality of the content and only reject edits if they significantly change the meaning of the text in a way that no longer connects with the technology or goal of the content. Content editing may include back and forth between the SME and the content editor as they determine which edits should be kept or rejected.
- When all edits are resolved, the SME should communicate with the DCC Lead, who will coordinate within the DCC team to initiate proofreading.