To enhance WiFi in your area, please submit a work order through our web pages. Please understand that we do charge for the time and equipment to install. Occasionally, we receive central funding for WiFi expansoin projects that serve the core missions of the University such as public education spaces. The WiFi coverage is placed where you need it rather than trying to cover every square foot. WiFi Enhancement is managed by the Office of Information of Technology (OIT) and planned for the common good of the University of Minnesota (University).
To report issues with WiFi in your area, please report an issue on the UofM Wifi Feedback Site.
WiFi Network Ownership
The University WiFi network has grown over the years through a co-op implementation by many departments that had need for service. In 2017 OIT replaced all access points (APs) on campus regardless of type, age, or original ownership. OIT's ownership of WiFi infrastructure is critical for standardization of WiFi service so the University can provide security, roaming, voice, and additional WiFi services in the future. The installation, management, service, and support of the University's WiFi network are the sole responsibility of OIT and protected by University policy.
New Building Construction & Renovations
OIT Wiring Standards require all new University building construction and renovations to install WiFi service providing both the coverage and capacity OIT recommends. University construction initiative groups may contact an OIT representative through our Order Services Form.
Personal WiFi Access Points
The use of personal WiFi access points (APs) can interfere with and/or slow the WiFi connection of users in close proximity. For this reason, unless granted an exception by UMN Information Technology, personal WiFi access points or routers are not allowed on the University WiFi network.
The University is able to track, isolate, and disable service to APs that do not belong on the network and will do so in order to ensure the effectiveness of the University's WiFi network for all students, staff and faculty.
Anyone having trouble connecting to the University’s WiFi network, should contact University of Minnesota Information Technology via the UMN WiFi Feedback Tool or by calling Technology Help. Once alerted to the issues, our network engineers will work to diagnose and fix WiFi connectivity problems.