WebEx: What's Coming 33.1
Cisco regularly updates WebEx with new features and bug fixes. As upcoming versions are added to the roadmap, this article will document notable updates planned for the various WebEx applications used at the University. The next upgrade is anticipated to occur in June 2018.
New Cisco Webex
What is Changing with the Cisco WebEx Brand? We recently announced that we’re bringing Webex and Cisco Spark, our team collaboration service, together to deliver better experiences for all our customers. As part of this change, we unified these services under one brand, Cisco Webex. Webex now includes more than meetings—it also includes calling and team collaboration. As a result, the following names will change:
- Cisco WebEx Meeting Center is becoming Cisco Webex Meetings
- Cisco WebEx Training Center is becoming Cisco Webex Training
- Cisco WebEx Event Center is becoming Cisco Webex Events
- Webex Meetings will have new product app icons as well. The brand changes will appear over the next several months, beginning on mobile apps and web pages in this release.
How has Cisco Converged the Cisco Spark and WebEx Platforms and What is the Benefit?
As part of the effort to deliver better experiences, we converged Cisco Spark with Cisco Webex into one aligned technology stack that now shares one global IP network backbone. As a Cisco WebEx Meetings customer you now have these additional benefits:
- Team collaboration and analytics are now available to Cisco Webex Meetings sites. Administrators can now take advantage of rich Webex Analytics to drive adoption and ensure business objectives. Administrators can also enable users with Webex Meetings accounts with Cisco Webex Teams so that they can enjoy the integrated experience of offline and online collaboration in a single app.
- Integration of Cisco video devices with Cisco Webex Meetings. Cisco video devices have always been able to join Webex Meetings, but now they are integrated, making it easier for users to join and participate and easier for IT to move to the cloud. Any Cisco video device that is part of a scheduled meeting now gets that single big green button that automatically appears before the meeting start time so users can join the meeting easily. Also, the upcoming new Webex Meetings desktop app will have same intelligent proximity capabilities that our mobile app already has, enabling simple wireless sharing and device control.
- The best meeting experience regardless of how you join. Whether you use the Webex Teams or Webex Meetings app or even if you join from a Cisco or third-party video devices. Before, Cisco Spark meetings used the compute capacity present in public cloud providers, giving us infinite scale and great footprint—but it meant those meetings couldn’t leverage the Webex backbone. Now, all traffic hops off the Internet as soon as possible and enters the Webex backbone, built to transport real-time media. By maximizing the time that traffic spends on the Webex backbone, we can provide the best meeting experience.
- A common meeting experience for all platform users. Participants can join a meeting using Webex Teams or Webex Meetings and have common capabilities, including unified participant lists, meeting controls, lobbies, and multistreaming, so everyone can be seen.
- Rich Webex Meeting capabilities in Webex Teams. The platform convergence allows us to bring capabilities such as recording, meeting controls, phone audio (PSTN) access to meetings in a Webex Teams space. And it allows our customers to join and host Webex Meetings without ever leaving the Webex Teams app.
Cisco Webex Meetings
New Page Modern View
Customers are now automatically enabled for our new page redesign, labeled "Modern View". By default, all end users now see a "Modern View" link in the upper right hand corner of their Classic View screen, where they can opt in to explore the new view. Webex remembers the decision of whether to remain in Modern View or Classic View, for each browser and user.
Modern View contains a simplified left navigation bar, and a main dashboard with easily-accessible core Webex capabilities such as Personal Rooms, meeting links, upcoming meeting lists, and quick scheduling.
For more information, see https://collaborationhelp.cisco.com/article/n0s3esu.
Optimized Join Flow (Modern View Only)
As part of the modern view, we are introducing a new optimized join flow which includes intelligent logic to guide users to the best experience for joining Webex meetings, whether it’s the Cisco Webex Meetings web app or desktop app.
Site administrators have the ability to set the default option for users to join using the intelligent logic, to join using the web app, or to join using the desktop app.
End users can also set their own personal preference, based on their preferred join behavior. The browser remembers this decision for that user.
Help Links to the New Help Portal
collaborationhelp.cisco.com is the central place to find all the help content and get support for all the Cisco collaboration products.
With this release, all help links on the Cisco Webex Meetings site now point to corresponding articles and content on collaborationhelp.cisco.com.
Update to the Announcement of the Future Retirement of the My Documents Tab
Previously, we announced of the retirement of the My Documents feature on the Cisco Webex Meetings site. After July 31, 2018, users will no longer see the option to upload their files on My Webex.
Customers are advised to ensure that their users download files prior to July 31, 2018.
Changes to Caller ID for Call-in Users
Attendees that join a meeting via phone-only can now be displayed in the meeting roster as “Call In User_x (partial phone number)”. The last four digits of the phone number will be obscured for privacy purposes. For example, “Call In User_1 (123456xxxx)”.
Cisco Webex Web App 3.9
Webcam and Audio Device Selection in Chrome (Windows, Chromebook, Linux)
For users who are using an external webcam or headset with their computer, it’s now easier to choose the audio and video device they want to use directly from within the web app, instead of having to go into their browser settings.
Use the video drop-down to select from the available list of cameras. When choosing "Call using computer," click on the settings icon to configure the audio device to use.
- Support for this feature on Mac will be addressed in a future release. When using Chrome on Mac, you will still need to go into your Chrome browser settings to configure your webcam, microphone, or speakers.
Cisco Webex Meetings Mobile 10.7 (Android) and (iOS)
Merged Recently-Accessed Personal Room List
Users now see their recently-accessed Personal Room list consolidated into the main Personal Room home page, with an overflow menu leading to additional Personal Rooms. The right-most swipe screen is replaced with an in-app host recording list.
In-app Host Recording List
When signed in, users can now swipe to the right (to the third screen) to access their host recording list. From this list, they can view all Webex Advanced Recording Format (ARF) and MP4 recordings from their previously-hosted meetings, as well as choose to playback the MP4 recordings (ARF recordings cannot yet be played back directly).
The recordings are listed as far back as 4 weeks. Any older recording won't be displayed.
For iOS users, a Share function allows then to share recordings with other users by email, and a Delete function allows them to permanently delete their recordings. Also, iOS users can search their recordings page for specific recordings.
Cisco Webex Meetings Mobile 10.7 (Android)
Avatar Upload Support on Smartphones
Android users are now able to take a photo or upload an existing picture to set their avatar, directly from their Webex mobile app.
Cisco Webex Meetings Mobile 10.7 (iOS)
Cloud-Enabled Video Device and Cisco Webex board Proximity Detection Support
Users can now use proximity detection to connect to cloud-registered Cisco Webex board, room, and desk devices, using a callback flow. The user experience is identical to the proximity detection and callback flow for on-premises video devices, and the app will continue to support detection for both cases, transparent to the user.
Currently, this only supports the option Call My Video System.
Slide-Based Microsoft PowerPoint Content Sharing
Microsoft PowerPoint presentations are now shared in the slideshow format. This allows for a more professional presentation style.
This presentation format is supported for PPTX files only. Older PPT files continue to display in the old format.
Siri commands now have access to the recently-accessed Personal Room list, even for users who signed out of the app. In order for this new feature to work, users must first opt into the option to retain their Personal Room history.
Loud Speaker and Phone Mode Switch Support
Users can now easily switch between loudspeaker and phone mode directly from within the app. This feature is for VoIP audio only.
Host Recording Share Support
When signed in, users are now able to share recording links to others via email, from their new in-app host recording list.