WebEx: Convert a Recording to MP4
Your WebEx recordings can be converted to MP4 with the WebEx Network Recording Player.
- This option is only available on Windows. If you have a Mac and would like to convert a recording to MP4 please contact Technology Help for assistance.
- If you are getting an error "The new version of the conversion tool is not available on your Webex service site" you can solve that by following these instructions (note, we do use Single Sign On (SSO)). If you are having problems following these instructions please contact Technology Help for assistance.
Download and install the WebEx Network Recording Player (if needed)
- Download the .ARF Network Recording Player (Windows, Mac)
- Install the software
Download your WebEx recording
- Log into umn.webex.com
- Locate your recording under Meeting Center, Training Center, Event Center
- Click More ...
- Select Download
Convert your WebEx recording
- Open the WebEx Network Recording Player
- Click File > Open to open your recording (.ARF)
- After your recording is open, click File > Convert Format > MP4
- You will be prompted to login. Enter the following:
- Site URL: umn.webex.com
- Account Name: your Internet ID (e.g. ander054)
- Password: your password
- You will be prompted to login again with your University Internet ID and Password
- Select options (panels, quality, conversion start time) and click OK to select the following information
- Content Options: choose from the Panels that were used in the recording
- Video Quality, select the appropriate quality setting:
- High uses a high video quality with 8 frames per second (fps), which produces a larger file size
- Medium uses a medium video quality with 5 fps, which produces an average file size
- Low uses a low video quality with 3 fps, which produces a smaller file size
- Schedule Conversion, indicate when you want the file to be converted
- Convert immediately: Converts the file as you save it to your computer
- Convert at the following time: Saves the file and then converts it at the date and time you select
- Click OK - Conversion can take a long time
- You will be notified when the conversion is complete
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