Using Group Manager to Manage Active Directory Groups
Group Manager is an application which can be requested by calling or emailing 1-Help. The application allows individuals and teams to manage access to resources which require Active Directory groups rather than having to request additions or subtractions be done by OIT staff. These include resources such as file shares. At the end of this article are instructions for the Service Desk on how to deploy the application to systems that require it.
Main Group Manager Screen
Open the Group Manager application and you will see the main screen, here you can see all the groups you have access to manage the membership of. If you think any groups are missing you may need to logout and back in before they show up in the list. You can use the list to select a group and then click the “View Members” button to managed the group. There is also a textbox which can let you quickly filter the groups you can see. This is useful in you’re the manager for a large number of groups.
Group Screen in Group Manager
The dialog for managing a group allows you to see who’s currently in the group in the main list. You can also use the “Add” and “Remove” buttons to add or remove users from the group. There’s a button called “View Managers” that lets you see who else is allowed to manage the members of the group. Using the “Export Member List” button allows you to save a list of the group members as a comma-separated values (CSV) file.
When looking at the members of the group, sometimes there may be other groups that are a member. Often times these groups will have a Description field which will give you additional information on what the group is used for.
Service Desk Directions
When someone calls in to have Group Manager deployed to their computer it should show up in PMTools under Licensed Software as Group Manager and simply adding that application to the system that requires it should allow a user to install it through Software Center. Once it's deployed it can take a little bit of time for their computer system to see the new application.
If there are any issues with the application the incidents should be escalated to the Computer Management team for support.