Turnitin.com Known Issues with Moodle
Applies to: Moodle 3.0
There are a few issues using the Turnitin plugin with Moodle 3.0 to be aware of when setting up your course site:
- Turnitin plugin for assignments in copied courses
- Turnitin with group assignments that require online text submission
- Turnitin Document Viewer tool for entering grades
Course activities copied from an older Moodle version to Moodle 3.0 will need to have the Turitin plugin reapplied.
For example, if you had a course in Moodle AY15 (2.8) that had an Assignment with Turnitin enabled, when that course is moved to Moodle AY16 (3.0), the Assignment in the newer system will not have Turnitin enabled.
Workaround: Reapply the Turnitin plugin to activities you want.
- Go to your Moodle AY16 (3.0) course site
- Click the link to an assignment, forum, or workshop activity you want integrate with Turnitin
- Click Edit settings in the Administration block
- Scroll down to the Turnitin plagiarism plugin settings heading and click it
- Select Yes next to Enable Turnitin
- Make other Turnitin setting choices as necessary (see Add Turnitin Assignment, Forum or Workshop for more information)
- Click Save and display
There appears to be a problem using Turnitin with group assignments requiring online text submission.
There are two workarounds:
- Use group assignments with file submissions only
- Don't use group assignments and keep the assignment submission as online text
In rare cases, grades entered in the Turnitin Document Viewer (GradeMark) are taking multiple days (and sometimes weeks) to appear in the Moodle gradebook. There have been a couple of documented instances when grades have not appeared in the Moodle gradebook at all.
Workaround: Until further notice, we recommend not using this feature in Turnitin. Instead, manually enter grades for the assignments within the Moodle activity.