We continuously work to improve our voice services. Current projects are described below.
The Office of Information Technology (OIT) is embarking on a VoIP initiative using Aastra/Intecom technology, providing participating off-campus locations with telephone service via our current Private Branch Exchange (PBX) telecommunications system on the Twin Cities campus.
Installing VoIP communication infrastructure allows OIT utilize data networks to provide voice services to University locations unsupported by the University's Twin Cities campus' telephone system and its features. VoIP service has been installed for several University organizations that have requested inclusion in the University communications infrastructure, saving the University costs associated with Centrex and Long Distance services.
VoIP implementation is not meant to replace traditional telephone service on the Twin Cities campus. It is a means by which places such as Rochester, the Arboretum, Extension Services, and other off-site locations may benefit from shared resources.
OIT's strategy for implementing of VoIP is to ensure that this exciting new technology integrates successfully with the University's Twin Cities campus telecommunication infrastructure, recognizing the advantages and challenges for the University's separate voice and data networks.
VoIP is quickly becoming the predominant technology for the provision of voice services. OIT plans to implement this technology in a prudent and dependable manner, using products that provide long-term value and are scalable for use throughout the University's Twin Cities campus when our present voice communication system is retired.
OIT has completed the installation and migration to the new voicemail system. We are now removing users from the old system in preparation to shutting it down at the end of August 2016.