As senior director for user support services, Phoebe provides strategic vision and leadership for teams of IT professionals (approximately 150 full-time staff and 100 student employees) that support the use of technology to enhance the teaching and learning, research and discovery, and outreach mission of the University of Minnesota. Phoebe joined OIT in October 2016 as our IT Service Architect and over the past year has made significant strides toward cultivating partnerships across the University to increase IT service efficiency and effectiveness, and leading an effort to create a system-wide portfolio of IT services. Phoebe is an accomplished leader with over 13 years of experience in director-level positions within universities and academic medical centers. She is a skilled strategist and client services champion with experience building, leading and motivating teams.
Areas of Professional Expertise
Technical Advisory Council Domain Expertise
Technology Advisory Council Member