IT Staff

Phoebe Johnson

Phoebe Johnson

Senior Director, User Support
+1 612 626 3615

As senior director for user support services, Phoebe provides strategic vision and leadership for teams of IT professionals (approximately 150 full-time staff and 100 student employees) that support the use of technology to enhance the teaching and learning, research and discovery, and outreach mission of the University of Minnesota. Phoebe joined OIT in October 2016 as our IT Service Architect and over the past year has made significant strides toward cultivating partnerships across the University to increase IT service efficiency and effectiveness, and leading an effort to create a system-wide portfolio of IT services. Phoebe is an accomplished leader with over 13 years of experience in director-level positions within universities and academic medical centers.  She is a skilled strategist and client services champion with experience building, leading and motivating teams. 

About My Work

Areas of Professional Expertise
Solutions architecture
Digital strategy
Consensus building
Technical Advisory Council Domain Expertise
Technology Advisory Council Member

About Me


  • Bachelor of Arts, English Literature, Augsburg College

Fun Facts

  • I lived in New York City for almost 15 years.

What I Love About My Job

  • Beautiful campus.

  • Great food!

  • Wonderful colleagues.