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Service Catalog for IT Staff

A list of enterprise information technology services available at the University is arranged by business service and corresponding service offerings below. Where applicable, technologies that support each service offering are also listed. 

Service Offerings Supporting Technologies
Computer Labs, Learning Spaces, & Testing Centers AppsToGo
Printing Pharos Uniprint
Service Offerings Supporting Technologies
Course & Media Production
Emerging Technologies Hype Cycle for Education, Hype Cycle for Education
Support for Teaching with Technology
Service Offerings Supporting Technologies
Course Management System (Moodle & Related Software) iClicker, Moodle, Respondus LockDown Browser, TurningPoint Cloud, Turnitin, VoiceThread, YouTube, YouTube, Kaltura, Kaltura
Surveys & Polling Software

Center of Excellence for HIPAA Data

Service Owner: Colby Reese

Service Offerings Supporting Technologies
Secure Email Proofpoint Secure Email Center
Secure Storage Box Secure Storage
Service Offerings Supporting Technologies
Calendaring Google Calendar
Document Collaboration NetFiles, Google Forms, Google Forms, Google Drive, Google Drive, Google Apps, Google Apps
Document Management Perceptive Content, Perceptive Content Web
Email Services Google Groups, Google Groups, Proofpoint Secure Email Center, Mail Relay, LISTSERV, Gopher Mail
Instant Messaging Google Chat
Portal MyU Portal
Search Appliance Google Search Appliance
Social Media Google+
Website Analytics Google Analytics
Website Content Drupal, Drupal Lite, Google Blogger, Classic Google Sites
Workflow Processing
Service Offerings Supporting Technologies
Computer & Device Purchasing
Computer & Device Support & Maintenance Casper , Microsoft Active Directory, Microsoft System Center Configuration Manager (SCCM)
Software Distribution & Maintenance FlexNet, KeyServer
Software Purchasing & Licensing
Service Offerings Supporting Technologies
Core CRM
Enterprise CRM Salesforce
Mass Email Salesforce Marketing Cloud, Google Groups
Recruitment CRM Salesforce
Service Offerings Supporting Technologies
Finance Administration Systems PeopleSoft Financials (EFS)
First Report of Injury Reporting First Report of Injury (eFROI)
Online Invoice Payment AR Payment
Report Archiving Enterprise Document Management System (EDMS)
Service Offerings Supporting Technologies
Delegations of Authority Program President's Delegation of Authority
Employee Training & Tracking ULearn Learning Management, Public Jobs/Private Data Training/Tracking
Human Resources Management System PeopleSoft Human Resources Management System (HRMS), Clean Address, HR Data Correction
Service Offerings Supporting Technologies
Conflict of Interest Reporting Request for Consultant or Outside Service Agreement, Report of External Professional Activities, REPA Reports, Financial Disclosure for University Officials
Electronic Grants Management Responsible Conduct of Research Training, Proposal Routing Form, Proposal Prep, EGMS Other Support Database, EGMS Biosketch, Expertise Database
Library Infrastructure Services Library Website, Library MNCAT Discovery
Occupational Health Compliance Management Animal Exposure Questionnaire, Occupational Health & Safety (OHS) Portal
Protected Health Information Training and Tracking Public Jobs/Private Data Training/Tracking
Research Compliance Management Smartform, Responsible Conduct of Research Reports, Research Subjects Protection Program, Material Transfer Agreement Routing Form, InfoEd, eResearch Central, eProtocol
Research Effort Certification & Reporting Effort Certification v2, Effort Certification v3
Researcher Networking Experts@Minnesota
Service Offerings Supporting Technologies
Data Protection
Storage Services for the University Community Google Drive
Service Offerings Supporting Technologies
Courses & Curriculum Class Search, Electronic Course Authorization System (ECAS), Program & Curriculum Approval (PCAS), Schedule Builder, Section Status, University Catalog
Degree Requirements & Planning Academic Progress Audit System (APAS), APLUS, Degree Audit Report System (DARS), Graduating eDegree Application, Graduation Planner, Mid-Term Alert System
Education Abroad Education Abroad (Self-Service)
Enterprise Student Administration PeopleSoft Admissions Module, PeopleSoft Education Abroad Module, PeopleSoft Financial Aid Module, PeopleSoft SEVIS Module, PeopleSoft Student Financials Module, PeopleSoft Student Records Module
Grades & Transcripts Grades (Self-Service), Official Transcripts, Unofficial Transcripts
Noncredit Student Administration Noncredit Course/Event Registration
Parent/Guest Access
Student Account & Bill Payment
Student Admissions Application for Admission (U-hosted), Application for Admission (vendor-hosted), Application Tracker/ApplyStatus, Request for Information (RFI)
Student Financial Aid Electronic Financial Aid Award Notice (FAAN), Electronic Promissory Notes, Financial Aid Exit Interview, Financial Aid Status, Truth in Lending Act Disclosures (TILA)
Student Holds
Student Personal Information Address Verification System, Contact Verification, Personal Information
Student Registration Enrollment Appointments, Enrollment Summary, Law Lottery, Student Web Registration, 13-Credit Exemption Request
Tuition & Fee Setup
Service Offerings Supporting Technologies
IT Service Management ServiceNow, Knowledge Base, IT Service Status
Self-Help Resources Self-Help Guide Drupal Module, Lynda.com
Technology Training
Usability Services
Service Offerings Supporting Technologies
Classroom Recording TechSmith Relay
Conference Calling
In-Room Video Conferencing
Media Processing & Management Kaltura, Media Hub, Media Magnet, Media Mill, YouTube
Media Production Spaces
Stock Content
UMN Television
Video Event Onsite Support Google Hangouts, MediaSite
Web Conferencing Google Hangouts
Service Offerings Supporting Technologies
Call Center Services Call Center
Telephone Services Unified Communications (Voicemail)

two technology desk staff members at a computer

Enterprise Access Requests

Users of enterprise systems that require additional authentication beyond the standard Internet ID and password, including PeopleSoft, Data Warehouse, and reporting systems, must complete forms to request access.