Overview

Voice-only communication tools are available for University call centers, facilities, and employees by request. Voice-only (telephone) tools include:

  • soft phones: software that enables you to make voice-only calls via the internet from your computer, tablet, or smartphone.
  • desk phones: specialized phone hardware that enables internet telephone calls.
  • analog phones: for facilities that need a telephone for emergency (fire, life, and safety), analog phones with an uninterrupted power source are available.

Highlights

  • Call forwarding
  • Three-way conference calling and call transferring
  • Access voicemail from phone or online

Getting Started

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Intended Audience

Students
Instructors
Researchers
Staff & Departments

Cost

University-funded: no charge for basic monthly service for faculty, staff and departments.

  • Hardware costs
  • Installation costs
  • Monthly fees for non-University funded groups

Featured Resources

 This self-help guide provides instructions for setting up and using your UMN voicemail.

Resources

Telephone Pricing & Guides

When you order voice service, you may also need a new telephone. Telephone availability differs depending on your location. The prices below reflect the cost of the phone hardware/software only. Additional costs, such as...

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Additional Resources

Use Communication and Conferencing Tools
Unified Messaging (Voicemail)