What is the meaning of the "Data-Reserved" status in Service Gateway?

Customer's may call asking about a jack and it's current status. One can locate jack status in Service Gateway.  The jack's status may be Data-Reserved.

Final Resolution

  1. Data-Reserved means there is a work order in process to either activate, move or disconnect the jack.
  2. Progress updates can be obtained by contacting T2 Requests Voice & Data.
  3. If T2 Requests Voice & Data are not available, contact T2 Voice & Data group for assistance.