ServiceNow Reports (Classic UI): Add or Remove Fields from a List Report

One of the reasons you might want to use a List Report is to get additional fields that don't show on default reports in ServiceNow or to remove fields that are not necessary from the defaults.

This article covers how to Add and how to Remove fields to the report's columns.

Add Fields to the Report

  1. Run the desired report.
  2. From the list of Available fields choose the fields you'd like to add.
    • Hold down CTRL (Windows) or Œ˜ (Mac) to select more than one field.
  3. Once all fields are selected use the arrows to move them into the Selected fields list.
    A screenshot showing the list and buttons to Move Fields from Available to Selected
  4. To change the order of the fields in the report use your mouse to select the field you'd like to move and use the up and down arrows next to Selected to move that field.
    A screenshot showing the up and down move order buttons for the selected list

Remove Fields from the Report

  1. Run the desired report.
  2. From the list of Selected fields choose the fields you'd like to remove.
    • Hold down CTRL (Windows) or Œ˜ (Mac) to select more than one field.
  3. Once all fields are selected use the arrows to move them into the Available fields list.
    A screenshot showing the list and buttons to Move fields from Selected to Available