Jadu CXM: Access Case List

Case builders and case viewers can access submitted cases within their category using the case list

Accessing the Case List

  • When you first log into CXM, the case list appears.
    jadu%20cxm%20case%20list.pngx
  • Or, click the Cases icon on the left-side navigation bar to go to the case list from any other area of CXM.
    jadu%20cxm%20cases%20icon%20in%20menu%20bar.pngx

Additional Resources

Jadu CXM Self-Help Guide