30-Button (ITE30) Telephone: Feature Buttons

This article discusses using the display, hold, mute, redial, speaker, and transfer feature buttons on the 30-button (ITE30) telephone.

• Table of Contents:
  • Display
  • Hold
  • Mute (MUTE)
  • Redial (REDL)
  • Speaker (SPKR)
  • Transfer (XFER)

Display

Display Abbreviated Dial Numbers

1. Press DSPL (lamp on).
2. Press ABVD.
3. Repeat pressing ABVD until through list.

Display Auto Dial Numbers

1. Press DSPL (lamp on).
2. Press AUTO DIAL. The number to be auto dialed displays.

Display Redial Number

1. Press DSPL (lamp on).
2. Press REDL. The number to be redialed displays.

Display Forwarding Number

1. Press DSPL (lamp on).
2. Press CFWD. The forwarding number displays.

Display Callback Number

1. Press DSPL (lamp on).
2. Press CLBK.
3. Repeat pressing CLBK until through list.
4. Press Hold.

Hold

Place Call on Hold

1. With the call on line, press Hold.
2. Hang up. Another call may be placed.

Retrieve Held Call

1. Press SPKR or lift handset.
2. Press Hold. The call is retrieved.

Answer Call Waiting Using Hold and SPKR

1. When you hear the call waiting tone, press Hold.
2. Press SPKR. The incoming call is on the line.
3. Press SPKR. The call ends and the phone rings.
4. Press SPKR. The holding call is on line.

Answer Call Waiting Using Hold and Handset

1. When you hear the call waiting tone, press Hold.
2. Press [Line Button]. The incoming call is on line.
3. Press [Line Button]. The call ends and the phone rings.
4. Press [Line Button]. The holding call is on line.

Mute (MUTE)

Mute Handset or Speaker

1. Press Mute (lamp on). You can hear the caller, they cannot hear you.

Remove Mute from Speaker or Handset

1. Press Mute (lamp off). You can hear the caller, and the caller can hear you.

Redial (REDL)

Display Redial Number

1. Press DSPL (lamp on).
2. Press REDL. The number to be redialed displays.

Redial Last Off Campus Call

1. Press SPKR or lift handset.
2. Press REDIAL. The system dials the call.

Speaker (SPKR)

Answer or Dial calls

1. Press SPKR (lamp on). The call is on the line.

Switch Handset to Speaker

1. Press SPKR (lamp on).
2. Replace handset.

Switch Speakerphone to Handset

1. Lift handset (lamp off).

Transfer (XFER)

Transfer on Campus

1. With the call on line, press XFER (lamp on).
2. When you hear the dial tone, dial the 5 digit phone number.
3. Hang up.

Transfer Off Campus

1. With the call on line, press XFER (lamp on). You will hear the dial tone.

• University Customers:
  1. Dial [8] + area code + phone number
• Fairview Customers:
  1. Dial [9] + area code + phone number.
  2. Hang up.

Cancel a Transfer

• Busy or unanswered line:

• Press XFER. The original call is on the line.

3-Way Conference

1. Begin with the 1st call on line and press XFER (lamp on).
2. Dial the phone number. The party answers/announces conference.
3. Press XFER (lamp on). All 3 parties are on line (lamp on).