ServiceNow Knowledge: Add the Knowledge Feedback Filter to a ServiceNow Homepage
To see a list of your assignment group's articles that have unresolved feedback, you can add a knowledge feedback filter to any of your personal homepages. Since the ServiceNow Kingston upgrade (Aug. 2018), Dashboards have replaced Homepages. However, Homepages are still available to use, and these directions are valid for working with Homepages.
Adding a knowledge feedback filter to a Homepage
Click Add content at the top left of any of your homepages.
Select Filters in the first column
Select Knowledge Feedback in the second column.
Select My Group\'s Unresolved Feedback in the third column. A preview of the gauge is displayed.
Click Add here from the grey rectangles at the bottom of the pop-up window to select a display region where you would like the gauge to appear on your homepage.
Click Close in the upper right corner to close the pop-up window.