Your Internet ID and password act as a key to many online tools and services offered by the University. When you log in, your Internet ID identifies you, and your password authenticates you as the owner of that ID. Internet passwords:
Must be at least 8 characters long
Expire once a year
Are used for self-service applications and common online services such as email, wireless
Internet passwords expire once they become one year old. If your password expires, the next time you attempt to log in to a secure Web site, you'll be required to change your password before proceeding. The system will automatically direct you to the password change screen. Email notices of upcoming password expiration (see a sample) are sent two weeks and then again one week before the password expires. We will NEVER require you to send your password via e-mail.
Limit Helpline-Assisted Password Changes
If you suspect that someone else has enough identifying information to call Technology Help and reset your password, you may require that technical support staff identify you in person — not via telephone — before resetting your password. Think carefully when choosing this option. Until you remove the limitation, technical support staff can reset your password only in person, on campus, at one of our walk-in locations.