This request item is available for individuals seeking to create and use a virtual server instance managed by OIT Hosting Services. It is available for self-service through the Request Item page in ServiceNow.
As with all Request Catalog Items, you may use the above link to submit a request immediately. This article will detail the step-by-step procedure of this request.
Request is Submitted
Upon submitting a request, you will receive a confirmation email with the subject Your Request has been submitted. Your request will be in Stage 1: Approval.
Stage 1: Approval
During this stage, your supervisor or provisioning manager will review your request and issue an approval or denial. Approval transitions the request to Stage 2: Fulfillment
Whomever you indicated as a supervisor will be contacted to confirm your request. This stage will be completed when they have done so.
Stage 2: Fulfillment
You will be contacted to schedule a meeting with Hosting Services team members to ensure that the service’s capabilities will meet your needs.
Attend meeting with Linux Server Support specialists. Completion of the meeting moves the request to Stage 3: Completion. Await communication from Linux Service Support.
Stage 3: Completion
Now that everything's prepared for the virtual machine’s creation, specialists work behind the scenes to launch your Linux Server instance.