The Office of Information Technology (OIT) and Health Sciences Technology (HST) are currently working to ensure awareness that all University-affiliated devices* are updated from Windows 7 to Windows 10. 

Microsoft no longer support Windows 7. Computers running Windows 7 may be vulnerable to viruses, intrusions, or data theft. Updating to Windows 10 allows for the most up-to-date security protections and adds many new exciting features.

Technology Help is actively working to transition users from Windows 7 to Windows 10. If you are currently using Windows 7, please contact Technology Help or your local IT for assistance with upgrading your device.

*A University-affiliated machine can be defined as any machine that uses the University of Minnesota network for University-related activities, including teaching and learning, research, and outreach.

Frequently Asked Questions

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How do I tell if I’m running Windows 7?

View Microsoft’s instructions to help you determine which Windows operating system is installed on your computer.

Can I upgrade my computer on my own?

No, the Office of Information Technology must assess the computer. A misconfigured upgrade can lead to data loss or incompatibility with University IT infrastructure.

How can I schedule an upgrade-preparation appointment?

Contact Technology Help to schedule your upgrade-preparation appointment.

How long does an upgrade take?

Plan for about one business day of work to complete the upgrade on your device. Technology Help has loaner computers available for those who request one.

How can I learn how to use Windows 10?

The vast majority of applications in use at the University are compatible. Technology Help will work with you to identify those applications before starting the upgrade process.

What if a program I need is not compatible with Windows 10?

Please contact Technology Help to discuss your concerns. It may be necessary to work with your collegiate IT and/or the software vendor to determine if the software is compatible or if a newer version is needed.

I got my computer several years ago. Can it run Windows 10?

In most cases, devices newer than 2013 can be upgraded. However, we strongly recommend replacing devices 6 years or older (purchased before 2013).

If you have any questions or concerns about your computer’s compatibility, contact Technology Help.

My research requires I stay on Windows 7. What should I do?

Please contact Technology Help to discuss your research parameters.

What happens if I don’t upgrade my computer to Windows 10?

OIT will not provide support to machines running Windows 7 after the Microsoft-mandated end-of-life deadline (January 2020). Computers running Windows 7 after this time present a high security risk to the University network. After January 2020, machines running Windows 7 computers may be blocked from accessing the University's network. 

Additional Resources