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Office of Information Technology

We're on an extraordinary mission to change lives through research, education, and outreach

The Office of Information Technology (OIT) has approximately 450 employees and an annual operating budget of approximately $79 million. It is the University's central IT unit and provides enterprise-level technologies that are broadly consumed, core to central administrative business operations, and tend to offer substantial economies of scale.

These services are governed and delivered with extensive feedback and guidance from across the University through the IT Governance process.

Local or collegiate IT units often offer discipline-specific, niche and complementary services to the 21 central services.

Leadership

Bernard Gulachek

Bernard Gulachek

Vice President and Chief Information Officer

bernard@umn.edu
612-625-9867

Bernard Gulachek is the vice president and chief information officer (VPCIO) for the University of Minnesota. In his role, he ensures the strategic and operational excellence of both academic and administrative information technology to support and advance all aspects of the mission. Bernard collaborates across the multi-campus University of Minnesota system with senior leaders, chancellors, deans, faculty, staff, students, and other key campus stakeholders to identify opportunities to leverage technology in ways that support the goals of teaching and learning, research and discovery, and outreach.

Bernard has served the University of Minnesota since 1986 in a variety of operational and strategic technology leadership roles, most recently as the associate vice-president for information technologies. He is credited with leading the establishment of many of the information technology services in use at the University today.

Bernard obtained his bachelor’s and master’s degrees from the University of Minnesota.

Leadership Team

Donalee Attardo
Senior Director, Academic Technology
A portrait of Kemal Badur.
Senior Director, Infrastructure & Production
Brian Dahlin
Chief Information Security Officer
Chetan Ganatra
Senior Director, User Support
Sharon Ramallo
Senior Director, Application Development
Diane Wollner
Senior Director, Business Office and Chief of Staff

Organizational Structure

OIT delivers many of the IT services to the UMN system that are commonly used across all (or almost all) collegiate and non-collegiate units. Each of the services are delivered by a cross-functional team, led by a (non-manager) service owner, and consists of staff from multiple lines.

The vertical boxes below represent the functional line organizations in central University IT. The horizontal bars represent cross functional service teams which span across these line organizations.

To understand the organizational matrix model in central University IT, it is important to think of it in terms of supply and demand.

Demand

Demand for IT services is managed by the VPCIO, the OIT leadership team, and IT liaisons who engage with the campus community and institutional leaders as part of the IT Governance process to understand the institution's technology needs and priorities. They then bring the articulated needs back to the organization and work with the people responsible for delivering services, so they can ensure that the needs are being met. In this model, there is a direct connection between institutional leaders that express needs and the parts of our organization that can deliver services.

Supply

In terms of supply, we have four teams of experts in different IT line organizations

  • Academic Technology
  • User Support
  • Infrastructure and Production
  • Application Development

Senior directors and IT managers oversee line organizations, which house the staff who support our services.

OIT Organizational Model

The Office of Information Technology's organizational model. For details, see the OIT Organizational Chart.

Get Technology Help

OIT produces the IT@UMN site to help users find campus computing, networking, and telecommunications services and support.

Go to the IT@UMN Home Page.

Technology Help staff helping users on the phone and in person plus a user viewing the IT@UMN website