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Studham updates regents on Operational Excellence IT initiatives

March 30, 2015
Photo of Scott Studham presenting to the Board of Regents

Vice President and Chief Information Officer Scott Studham appeared before the Board of Regents Friday to provide an update on the progress IT@UMN has made on its portfolio of Operational Excellence (OpEx) initiatives.

Through OpEx, President Eric Kaler has challenged the University to deliver approximately $90 million in administrative and operational savings and reallocations by 2019, while improving the effectiveness and efficiency of core business processes. 

“Operational excellence is about more than just eliminating and reallocating $90 million,” said Studham. “It’s doing smarter work with the things we have inside the IT environment.” (See below for more on the IT initiatives featured in Studham’s remarks.)

Studham’s update was part of a larger OpEx update led by President Kaler. Vice President Richard (Fitz) Pfutzenreuter and leaders from Human Resources and Academic Support Resources also shared updates. 

At the Board of Regents meeting in May, Studham is scheduled to provide the last in a series of three presentations on the IT@UMN information security program, one  the leading programs of its kind in higher education.


Here are the IT OpEx initiatives that Vice President and Chief Information Officer Scott Studham highlighted for the Board of Regents on Friday.

  • Software Rationalization:
    The assessment of 160 enterprise software applications, and the retirement of nearly 40 outdated or obsolete applications. These activities have helped the University avoid future maintenance and administrative costs.

  • ServiceNow:
    The extension of a new contract which, along with related business process changes, will enable the University to save and reallocate $2.5 million over the next three years.

  • IT Help Desk Alignment:
    Significant progress in reducing the number of help desks at the University. The elimination of duplicative services will make possible savings of approximately $2.3 million.

  • Academic Technology:
    The reallocation of more than $3.5 million to support investments in instructional design and digital learning technologies.