You may reset your Compass password using the Self-Service Compass Password Reset utility or from the link within Compass listed under Employee. This article will guide you through using the self-service tool.
While connected to the University network (on campus or using a VPN Client), Navigate to z.umn.edu/compassreset.
Sign in using your Internet ID and Internet Password.
Once you have logged in, the page will display your email address and the matching Compass ID.
Click the reset password button.
Connect to Compass and log in with the new temporary password. Upon logging in, you will be prompted to set a new permanent password.
When setting your new Compass password, some special characters (such as #@$!) are not accepted and will cause issues for subsequent logins.
Avoid all special characters in Compass passwords!
Can cause Compass login error: "ORA-12154: TNS: Cannot resolve the connect identifier specified"
You may receive a message that says "You do not have a Database Login ID." In this situation, you will need to have your manager or supervisor complete an IS Request Form at z.umn.edu/isrequest.
Customers may report that when attempting to set their password within compass, they receive an oracle error message: "database error ora00922: Missing or invalid option", if their password is expired. Have customer use the z.umn.edu/compassreset utility if customer reports this is the case.