Why Social Engineering Works (And How to Leverage it for User Research Without Being Evil)
Workshops, panels, and discussions around the theme of "UX Design for Good or Evil"
User Experience Researcher
Why Social Engineering Works. Cognitive Biases, Social Engineering, and UX. I want to talk about the tendencies most humans have to take shortcuts, see patterns, and adhere to social norms. Once I've outlined how the brain works, I want to demonstrate how that can be used against people (the bad) and how to avoid making your UX exploitative (the good).