Duo hardware tokens are small fobs that generate passcodes and are used as part of two-factor authentication sign-in at the University. Hardware tokens are different from Security Keys (also referred to as 'U2F tokens') which users can provide for themselves.
If a staff member leaves the university or a hardware token is defective, the token should be returned to Technology Help.
Returning a Duo hardware token
Mail the token to: Technology Help, 2218 University Av SE Mail Code: 2171A, Minneapolis, MN 55414
Include a note with the user's name, Internet ID, and whether the token is defective or the user has terminated from the U.