Duo hardware tokens are small fobs that generate passcodes and are used as part of two-factor authentication sign-in at the University. Hardware tokens are different from U2F tokens which users can provide for themselves.
If a staff member leaves the university or a hardware token is defective, the token should be returned to University Data Access Provisioning.
Returning a Duo hardware token
Mail the token to:
Provisioning & Requests
2218 University Av SE Mail Code: 2171A
Minneapolis, MN 55414
Include a note with the user's name, Internet ID, and whether the token is defective or the user has terminated from the U.
Data Provisioning will then unlink the Duo token from the user and re-use the token or recycle it if defective.
Disposing of an MKey hardware token
MKey is an older form of two-factor authentication that has been phased out at the University.
MKey hardware tokens can be recycled in a battery recycling bin as the hardware token’s battery contains elements that should not be thrown in the trash.