Navigate to any of the sites that you have been listed as an owner on
If you are not listed as a site owner in Drupal Management but you should be, have an existing site owner request that you be added by emailing firstname.lastname@example.org
Select the respective Download button for the environment in which you want the database backup
The database file download will begin
You can also email email@example.com for a manual backup to be initiated, at which point you can return to Drupal Management and download the most recent backup once more. Backups generated manually by OIT will be retained for 90 days.
The code is in a site's personal repository on github.umn.edu. You also can keep local copies of it.
Your uploaded files are kept separate from your Drupal codebase and database, using a symbolic link to your website's /files directory. Acquia Cloud makes internal disaster recovery snapshots of your files, but these are not available for customers for normal backup purposes. The disaster recovery backups are only used in the event that the Acquia server itself is rendered unusable and are not available for ad-hoc backups. Currently, generic backup of files is the responsibility of the site owner, but OIT will be looking into providing a generic backup solution in the near future.