Once the service registration is complete, the Oracle environment stack will be set up as outlined in the section “Oracle Database Environment Configuration." Mkey-secured Oracle database logins will be created for designated staff and a functional id will be created for the application schema.
The application schema will have the authority to create database objects and grant permissions on them.
Individual users connecting to the databases must do so via the Mkey-secured OIT customer VPN. Servers such as application servers and web servers may connect directly but they must be added to the firewall allow list first. OIT database support staff will provide assistance with connectivity.
In the event that support for database issues is required, requests for support must be channeled through the application administrator to database support staff at firstname.lastname@example.org.