Connecting to a Remote Windows Computer on MacOS X 10.7 or greater using Microsoft Remote Desktop
This knowledge base article will help you set up a Remote Desktop connection using Microsoft Remote Desktop. Before proceeding, you'll need to download Microsoft Remote Desktop from the Mac App Store(Apple ID needed). However, if your computer is managed by Zone Support, Microsoft Remote Desktop can be downloaded from Self Service, located in the Applications folder:
When running Self Service, you'll be prompted to log in, so just use your U of MN ID and password. To locate the app, just enter "Microsoft Remote Desktop" in the Search bar. Once successfully downloaded, proceed to the following steps.
1) Launch Microsoft Remote Desktop from the Applications folder:
2) Click New to configure your connection(contact Help if you do not know configuration information such as Host Name or IP address). When entering your Username, be sure to enter ad.umn.edu\<username>:
3) Close the configuration window Note: configuration settings are saved automatically
4) Highlight the connection and click Start. A new window will open and begin the remote connection.
Important: It should be noted that if a user is attempting to connect to a Windows university computer, they will first need to have had their internet ID added to the Remote Desktop Users group for that machine. (This can be done remotely by OIT, provided the user knows the machine's computer name or IP Address). Please contact Help so they can escalate to Zone Support for this step.
Important: Also, users will need to connect to the VPN client before launching Microsoft Remote Desktop to access computers on the University network. If using the Cisco AnyConnect VPN client, you'll need to use the Full Tunnel - General Access VPN Pool in the client. Contact Help to assist with adding this setting, if needed.
Note: The old 'Remote Desktop Connection" program does not connect to Windows 10, but works with Windows 7 and earlier. The newest version which can connect to Windows 10 is named 'Microsoft Remote Desktop'.
If you run into any difficulties, please be sure to contact Help for assistance.