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Computer & Device Support & Maintenance

Request computer and device support including security patching, updates, and maintaining the general health of the devices.

University-owned Devices

Hardware & Software Support & Repair

  • facilitates hardware repair and system re-installation,
  • configures computers to connect to University and cloud-provided IT services,
  • attaches peripherals,
  • install drivers, and
  • resolves configuration issues for devices used for University business.

Personally-owned Devices

Hardware & Software Support & Repair

  • assesses hardware and software issues,
  • provides consultation on virus infection and removal, and
  • helps to configure personally-owned devices to access University applications, tools, and technology resources.