Resources for IT Partners

Purpose and Goals

By implementing a common process for requesting and implementing changes and by creating a Change Approval Board (CAB) to govern this process, OIT will accomplish the following:

provide a consistent approach for scheduling and applying transparent changes to all of OIT's services
allow OIT customers to receive advanced notice about changes to OIT services
provide a single escalation path for change collisions
Set standing change control windows and notification timelines that work for the University business calendar and all operational areas of OIT