Services for Faculty & Staff

If you are a new faculty or staff member at the University, see the Getting Started Guide to learn about technology resources available to you. Then see all of the the services for faculty and staff below.

  • Technology Help & Support
    • Computer Accommodations Program (CAP)

      CAP helps University faculty, staff, and students with disabilities access computers and information through the use of adaptive technology.

    • IT Services

      Learn about available information technology services in this online catalog.

    • Online Training

      Lynda.com video-based training courses are available at no charge to faculty, staff, and students. Courses are available for all skill levels in a wide variety of areas such as: Adobe and Microsoft applications, Apple technologies, digital photography, video editing, web design, and programming.

    • Personal Device Support

      Technologists can help install software, remove viruses, back up data, troubleshoot wireless issues, and much more.

    • Service Status

      This site shows the current operational status and maintenance schedules of various services, systems, and applications.

    • Technology Help

      Technology Help is your first point of contact for computer, Internet, and campus telephone support.

    • Tech Stop

      Tech Stop is a technology help center, with locations in 101 Coffman Memorial Union, 50 Coffey Hall, and 90 Blegen providing face-to-face technology consultations, support, and training.

    • Technology Training

      Instructor-led and online learning opportunities are available at no charge to help students, faculty, and staff get the most out of technologies used on campus.

  • Internet Connections
    • Internet Accounts and Passwords

      Activate your accounts; set account preferences; set, change, and reset passwords.

    • Virtual Private Network (VPN)

      VPN enables a more secure connection to the University network when you are connecting from a non-University Internet service provider or the wireless network.

    • WIFI Network

      The University’s wireless network provides students, faculty, staff, and guests with wireless Internet access on the Twin Cities campus.

  • Communication & Collaboration Services
  • Teaching & Learning Resources
    • Classroom Recording (Camtasia Relay)

      Camtasia Relay enables you to easily record and share presentations, lectures, meetings, and mobile video from virtually anywhere.

    • Computer Labs, Learning Spaces, & Testing Centers

      Located across the Twin Cities campuses, these spaces feature leading edge computer hardware, professional software suites, and gigabit network connections. Scanning, printing, and other services are available. Faculty, staff, and students can reserve available spaces for classes and UMN-sponsored events.

    • Course Management System (Moodle)

      Moodle is an online learning system accessed by computers and mobile devices. Instructors can create course websites with text, videos, images, and activities that enable collaboration and group participation.

    • Academic Technology Support Services

      Academic Technologists support faculty and staff working to integrate technology into their academic practice. Services include consultation, course production support, and exploration of emerging technologies.

    • Document Collaboration & Storage (Google Drive; NetFiles)

      NetFiles online file storage provides each student 5GB of storage through an easy-to-use web interface. With Google Drive, you can create and share word processing documents, spreadsheets, and presentations online, and collaborate with others on group projects in real-time.

    • Online Course Evaluations (Student Rating of Teaching)

      Create an online course evaluation form for your students to confidentially rate their learning experience.

    • Software and Services

      Faculty and staff can receive discounts on a variety of technology software and Internet services.

    • Usability Services

      Usability Services helps you to gain a clearer understanding of your users’ perspectives and assess the usability of your websites and applications.

    • Web Portal (myU)

      myU provides access to an integrated set of academic tools, such as Moodle and myLibrary.

    • Video and Conferencing Services

      An array of media management and video conferencing services are available, including web conferencing support, storage, and delivery services.

  • Research Tools & Resources
    • Electronic Grants Management System (EGMS)

      Researchers can use EGMS to complete grant forms for submission to sponsors and for sponsored projects and research.

    • Surveys (Qualtrics)

      Qualtrics is the University's online survey tool. It enables faculty, staff, and active students to conduct online surveys for research, assessment, and administrative purposes.

    • Research Sources

      Find sources on the University Libraries home page. Click on the "Ask a Librarian" tab for 24x7 guidance.

  • IT Policies & Safe Computing
    • IT Policies

      All students, faculty, and staff are required to comply with the University Information Technology Policies.

    • Safe Computing

      The University provides resources to keep your computers and data safe, such as antivirus software available at no charge, tools to clean up spyware, and instructions on how to secure a personal computer before it becomes infected.