Voice Network Services

Voice Network Services provides University of Minnesota end users with telephone service over both a traditional private branch exchange (PBX) as well as voice over internet protocol (VOIP) on the network. In addition to the telephone services, we offer a variety of companion services such as voicemail messaging, auto attendants, call centers, and more.

Service Offerings

  • Hand holding a telephone receiver with a cord

    Telephones Services

    The University offers a range of voice communication options, from traditional landlines and analog office-based telephone systems to VoIP (Voice Over Internet Protocol) services, and emergency phones.

    Some vendors offer discounts on phones and services to University Student, Staff, and Faculty. Click on the link below which will take you to the page with a list of vendors and their discounts.

    Vendor discounts

  • Voip Phone

    Conference Calling 

    The University of Minnesota has contracted with InterCall to provide quality audio and web conferencing services.

  • Woman with a headset and computer

    Call Center Services

    We work with University departments to design a call center that meets their unique requirements for tracking calls, forecasting staffing needs, and monitoring calls for quality assurance.