Voice Network Services
Voice Network Services provides University of Minnesota end users with telephone service over both a traditional private branch exchange (PBX) as well as voice over internet protocol (VOIP) on the network. In addition to the telephone services, we offer a variety of companion services such as voicemail messaging, auto attendants, call centers, and more.
The University offers a range of voice communication options, from traditional landlines and analog office-based telephone systems to VoIP (Voice Over Internet Protocol) services, and emergency phones.
Some vendors offer discounts on phones and services to University Student, Staff, and Faculty. Click on the link below which will take you to the page with a list of vendors and their discounts.
The University of Minnesota has contracted with InterCall to provide quality audio and web conferencing services.
We work with University departments to design a call center that meets their unique requirements for tracking calls, forecasting staffing needs, and monitoring calls for quality assurance.