Voice Network Services

Voice Network Services provides University of Minnesota end users with telephone service over both a traditional private branch exchange (PBX) as well as voice over internet protocol (VOIP) on the network. In addition to the telephone services, we offer a variety of companion services such as voicemail messaging, auto attendants, call centers, and more.

Service Offerings

  • Woman with a headset and computer

    Call Center Services

    We work with University departments to design a call center that meets their unique requirements for tracking calls, forecasting staffing needs, containing costs and monitoring calls for quality assurance.

  • Voip Phone

    Conference Calling 

    The University of Minnesota has contracted with InterCall to provide audio and web conferencing services.

  • Hand holding a telephone receiver with a cord

    Telephones Services

    Telephone Services at the University offers a range of voice communication options, from traditional landlines and analog office-based telephone systems to VoIP (Voice Over Internet Protocol) services, emergency phones, and discounts on cell phones and cell phone services.