All Services

A complete list of central technology services available at the University is arranged by business service and corresponding service offerings below. Where applicable, technologies that support each service offering are also listed with links to sign in to the technology if they are available. We are working to add non-OIT service listings.

Academic Technology Spaces

Service Director: Jamil Jabr

Service Offerings Technologies (if applicable)

Computer Labs, Learning Spaces, & Testing Centers

not applicable

Communication Kiosks

not applicable

License Management Server

  • FlexNet
  • KeyServer

Managed Printing

Pharos Uniprint

Academic Technology Support Services

Service Director: Amanda Rondeau

Service Offerings Technologies (if applicable)

Course & Media Production

not applicable

Investigating Emerging Technology

not applicable

Support for Teaching with Technology

not applicable

Academic Technology Tools

Service Director: Rosann Cahill

Service Offerings Technologies (if applicable)

Course Management System (Moodle & Related Software)

Podcasting

Surveys & Polling Software

Collaboration & Web Content Services

Service Director: Steve Nguyen

Service Offerings Technologies (if applicable)

Document Collaboration

Document Management

Search Appliance

Web Portals and Blogs

Website Analytics

Website Content

Workflow Processing

Computer & Device Support

Service Director: Donna Edelen

Service Offerings Technologies (if applicable)

Hardware & Software Maintenance

Hardware & Software Purchasing

Technology Products

not applicable

Hardware & Software Support

not applicable

Technology Recycling

not applicable

Constituent Relationship Management

Service Director: Renee Fawcett

Service Offerings Technologies (if applicable)

Core CRM

Salesforce

Recruitment CRM

Salesforce

Student Services CRM

Salesforce

Data Center Operations Services

Service Director: Joe Zanmiller

Service Offerings Technologies (if applicable)

Enterprise Applications Printing

not applicable

Enterprise Applications Production Scheduling

Batch Job Scheduler

Enterprise File Transfer

not applicable

Tenant Server Hosting

not applicable

Data Network Services

Service Director: Louis Hammond

Service Offerings Technologies (if applicable)

Network Address Management

not applicable

Network Firewalls

not applicable

Virtual Private Network (VPN)

not applicable

Wide Area Network

not applicable

Wired Network

WiFi Network

Eduroam

not applicable

Finance Administration Services

Service Director: Ruth Dodson

Service Offerings Technologies (if applicable)

Employee Expense Payment History

Finance Administration Systems

First Report of Injury Reporting

Online Invoice Payment

Report Archiving

Request Workflow Processing (COA and RAR only)

Hosting Services

Service Director: Mike Coonrod

Service Offerings Technologies (if applicable)

Database Hosting

Monitoring

Zabbix

Self-Managed Environment

VMWare

Fully-Managed Server Hosting

Web Hosting for Departments

not applicable

Human Resources Administration Services

Service Director: Phyllis Mohrlant

Service Offerings Technologies (if applicable)

Benefits Administration

Delegations of Authority Program

President's Delegation of Authority

Employee Training & Tracking

ULearn

Human Resources Management

Payroll Administration

Identity Management Services

Service Director: Peter Moore

Service Offerings Technologies (if applicable)

Authentication Services

Directory Services

People Search

Internet Accounts & Passwords

SSL Certificate Administration

not applicable

U Card Administration

not applicable

Messaging & Calendaring Services

Service Director: Brett Lee 

Service Offerings Technologies (if applicable)

Calendaring

Email Services

Instant Messaging

Google Chat

Social Media

Reporting Services

Service Director: Ruth Dodson

Service Offerings Technologies (if applicable)

Enterprise Data Warehouse Administration

Enterprise Web-Based Reporting

Faculty Activity Reporting & Expertise

not applicable

Research Administration Services

Service Director: Travis Noll

Service Offerings Technologies (if applicable)

Conflict of Interest Reporting

Electronic Grants Management

Library Infrastructure Services

Occupational Health Compliance Management

Protected Health Information Training & Tracking

Research Compliance Management

Research Effort Certification & Reporting

Researcher Networking

Storage & Data Protection Services

Service Director: Mike Langhus

Service Offerings Technologies (if applicable)

Data Protection

not applicable

Storage Services for the University Community

Google Drive
University-Provided Storage
Cloud Storage
Local Research Storage 

Storage Services for Researchers

Google Drive
University-Provided Storage
Cloud Storage
Local Research Storage

not applicable

 

not applicable

Student Administration Services

Service Director: David Imdieke

Service Offerings Technologies (if applicable)

Courses & Curriculum

  • Class Schedule
  • Class Search
  • Course Guide
  • Electronic Course Authorization System (ECAS)
  • Program & Curriculum Approval (PCAS)
  • Schedule Builder
  • Section Status
  • University Catalog

Degree Requirements & Planning

  • Academic Progress Audit System (APAS)
  • APlus 
  • Degree Audit Report System (DARS)
  • Graduating eDegree Application
  • Graduation Planner
  • Mid-Term Alert System

Education Abroad

  • Education Abroad (Self-Service)

Enterprise Student Administration

  • PeopleSoft Admissions Module
  • PeopleSoft Education Abroad Module
  • PeopleSoft Financial Aid Module
  • PeopleSoft SEVIS Module
  • PeopleSoft Student Financials Module
  • PeopleSoft Student Records Module

Grades & Transcripts

  • Grades (Self-Service)
  • Official Transcripts
  • Unofficial Transcripts

Noncredit Student Administration

  • Noncredit Course/Event Registration

Parent/Guest Access

not applicable

Student Account & Bill Payment

not applicable

Student Admissions

  • Application for Admission (U-hosted)
  • Application for Admission (vendor-hosted)
  • Application Tracker/ApplyStatus
  • Request for Information (RFI)

Student Financial Aid

  • Electronic Financial Aid Award Notice (FAAN)
  • Electronic Promissory Notes
  • Financial Aid Exit Interview
  • Financial Aid Status
  • Truth in Lending Act Disclosures (TILA)

Student Holds

not applicable

Student Personal Information

  • Address Verification System
  • Contact Verification
  • Personal Information

Student Registration

  • 13-Credit Exemption Request
  • Enrollment Appointments
  • Enrollment Summary
  • Law Lottery
  • Student Web Registration

Tuition & Fee Setup

not applicable

Training & Usability Services

Service Director: Kathy Breitenbach

Service Offerings Technologies (if applicable)

Self-Help Resources

Technology Training

not applicable

Usability Services

not applicable

University Information Security Services

Service Director: Brian Dahlin

Service Offerings Technologies (if applicable)

Incident Response, Investigations, Forensic Reviews, & Breach Management

not applicable

Information Security Consulting

not applicable

Information Security for Credit Card Environment

not applicable

Information Security Policies and Practices

not applicable

Information Security Risk Management

not applicable

Intrusion Detection

not applicable

Security Vulnerability Monitoring

not applicable

Video & Conferencing Services

Service Director: Mike Williams

Service Offerings Technologies (if applicable)

Classroom Recording

In-Room Video Conferencing

not applicable

Media Processing & Management

Media Production Spaces

Online Web Conferencing

Research Video Recording

Milestone

UMN Television

Video Event Onsite Support

Voice Network Services

Service Director: Louis Hammond

Service Offerings Technologies (if applicable)

Call Center Services

Centergy

Conference Calling

not applicable

Telephone Services