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Change Management

The IT environment at the University of Minnesota is made up of hundreds, if not thousands, of servers, software applications, databases, pieces of networking and telecommunications equipment, and facility infrastructure. This environment is both highly complex and extremely difficult to manage as an integrated set of services.

Change management is the structured approach that OIT uses to manage changes to this IT environment via formal request and approval mechanisms. By employing a consistent, structured approach to change management, we are able to ensure that all changes are efficiently and promptly handled, thereby minimizing the impact of change-related incidents on service delivery.

Change Calendar

The OIT Change Calendar lists the scheduled maintenance and summarizes all planned changes to OIT systems and services. Access is restricted to University of Minnesota affiliates.

Contact Information

Questions, comments, or suggestions about the OIT change management process, should be directed to oit-cab@umn.edu.